Guitar Center...
- RockyStar
- Grand Poobah
- Posts: 5781
- Joined: Mon Jul 05, 2021 2:01 am
- Has thanked: 1036 times
- Been thanked: 1662 times
Guitar Center...
So I bought a download (Plug-In) from Guitar Center yesterday morning. I get an email confirmation a few hours later that they are processing my order and that I will get another email when it ships or is ready. 24+ hours later and I still have no download link for my Plug-In...lol. Good thing I am not in a hurry.
Every other download type purchase I have made from GC or elsewhere has been available almost immediately or a few minutes later.
Every other download type purchase I have made from GC or elsewhere has been available almost immediately or a few minutes later.
- RockyStar
- Grand Poobah
- Posts: 5781
- Joined: Mon Jul 05, 2021 2:01 am
- Has thanked: 1036 times
- Been thanked: 1662 times
-
- Office Gopher
- Posts: 271
- Joined: Tue Jul 06, 2021 12:21 am
- Has thanked: 11 times
- Been thanked: 64 times
Re: Guitar Center...
That's beyond unacceptable. It should have been instant. I haven't been in our GC in a long time and there's actually a couple of really experienced people there. I just don't think the company is long for this world.
- RockyStar
- Grand Poobah
- Posts: 5781
- Joined: Mon Jul 05, 2021 2:01 am
- Has thanked: 1036 times
- Been thanked: 1662 times
Re: Guitar Center...
Good thing I wasn't in a desperate position and needing it right away to make/produce a record or something.
-
- Office Gopher
- Posts: 271
- Joined: Tue Jul 06, 2021 12:21 am
- Has thanked: 11 times
- Been thanked: 64 times
- Watson503
- Middle Manager
- Posts: 1977
- Joined: Fri Jul 16, 2021 2:02 am
- Location: Katy, Texas
- Has thanked: 2355 times
- Been thanked: 966 times
Re: Guitar Center...
This is beyond ridiculous, even for GC.
“People sleep peaceably in their beds at night because rough men stand ready to do violence on their behalf.” - George Orwell
"Polyphia SUCKS!!!" - Ronald Reagan
"Polyphia SUCKS!!!" - Ronald Reagan
- RockyStar
- Grand Poobah
- Posts: 5781
- Joined: Mon Jul 05, 2021 2:01 am
- Has thanked: 1036 times
- Been thanked: 1662 times
Re: Guitar Center...
Agreed...and still no download. I have sent messages and supposedly it is in "review" whatever that means. My card has been debited though. That happened immediately...lol. We are approximately 55 hours in now and still no download link.
- RockyStar
- Grand Poobah
- Posts: 5781
- Joined: Mon Jul 05, 2021 2:01 am
- Has thanked: 1036 times
- Been thanked: 1662 times
Re: Guitar Center...
So we are roughly 72 hours into this time suck and still no download. After reaching out to multiple people I got the comforting response that "systems is looking into it and is addressing the issue. We apologize for the delay, hopefully it will be resolved soon."
- Watson503
- Middle Manager
- Posts: 1977
- Joined: Fri Jul 16, 2021 2:02 am
- Location: Katy, Texas
- Has thanked: 2355 times
- Been thanked: 966 times
Re: Guitar Center...
I clicked on this expecting to see you saying it had been resolved but nope...there's really no excuse on their part for this, hopefully they get this fixed asap.
“People sleep peaceably in their beds at night because rough men stand ready to do violence on their behalf.” - George Orwell
"Polyphia SUCKS!!!" - Ronald Reagan
"Polyphia SUCKS!!!" - Ronald Reagan
- RockyStar
- Grand Poobah
- Posts: 5781
- Joined: Mon Jul 05, 2021 2:01 am
- Has thanked: 1036 times
- Been thanked: 1662 times
Who is online
Users browsing this forum: No registered users and 3 guests